What Happens to Your Improvements

After you move to the next project?

WEDNESDAY, AUGUST 19 · 2:00 PM ET · 60 MINUTES

Making improvement survive the person who built it — the most under-developed skill in current QI training.

You fixed it. Then what?

You found the gap. You designed something better. You ran it. It worked.

Then you rotated off the unit.

Months later someone asked about it, and no one still on that floor could answer. The work was written down somewhere. Nobody could find it. Nobody knew why it had been built that way.

Not because your work was weak. Because you were taught to solve the problem in front of you, and never taught how to hand the knowing forward.

We teach people to fix. We do not teach them to transfer.

What this hour covers

01 Forward design that studies what goes right, not only what went wrong — building from the shifts that work.

02 Turning one unit's improvement into knowledge the whole organization can hold and use after you are gone from it.

03 What has to be written down, who has to own it, and what makes a change survive a staffing turnover.

04 INNOVATE and DISSEMINATE — the two components of PREVENT.

For Frontline Healthcare Team Members & QI Professionals

Quality nurses, specialists, and directors who have built something that worked and watched it quietly come undone once they moved on.

Save your seat

Live, 60 minutes, with time for questions. A recording goes to everyone who registers.

“Behind every improvement project are patients and frontline care team members who need us to finish.”

Jeanne M. Huddleston, MD, MS

PREVENT is the third phase of The QI Operating System™ (QI-OS™) Course. The next cohort begins August 21.

The QI Operating System™ and QI-OS™, together with the associated frameworks, worksheets, and materials, are claimed trademarks of Influence Ignited, LLC.